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JomSocial 4 w/ Socialize 2 Multiple Issues

10 years 1 month ago
  • Mark's Avatar
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  • Mark
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Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:

Installing template seems fine. I have multiple issues.

The Template does not work unless it is assigned as default. IE I might need to partially assign it to make my site all work.

I can not get my menus to pull down with the template installed.

Some of Kunena Forums functionality disappears with template assigned to all. Example, users can attach files on a post, however, the insert functionality goes away.


STEPS TO REPLICATE:
1 Assign Socialize to All
2 Try Menus - no pull down
3 Try Forum post with attachment and then try to insert image

EXPECTED RESULT
That I can use socialize for my site with pull down menus and without breaking my forums.

BROWSER
All

10 years 1 month ago
Licenses:

Hi Mark,

please edit your first post at this topic. and put credentials information at site info form.
i need to log in to site backend, because your site current settings still using Hadron template.

Regards

The following user(s) said Thank You: Mark
10 years 1 month ago
  • Mark's Avatar
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  • Mark
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  • Fresh Boarder
  • Posts: 7
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

It's all in there, were you looking for something else?

Thanks!
Mark

10 years 1 month ago
  • Mark's Avatar
    Topic Author
  • Mark
  • Offline
  • Fresh Boarder
  • Posts: 7
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

I think at this point I would just prefer to get a refund, there are too many issues and its taking too long to resolve. Can I please be refunded? I am going to go ahead an uninstall the template now.

Thanks!
Mark

10 years 1 month ago
Licenses:

Hi Mark,

if you want refund, please open new topic with billing support category. other staff will handle it.

Regards

Moderators: Piotr Garasiński
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