After following the manual for updating from Socialize 1.2.8 to 1.2.8, it destroyed alot for me both in backend and frontend. The same for T3 when installing the latest version 2.4.0.
I'll set up here what made it all wrong:
Swedish language on backend was gone
White fields on Socialize dark template on frontend and backend.
I don't Believe the developer has checked the nevest version Before it was released. If it was checked deeply this wouldn't happend.
Please, fix access credentials to your site backend - I can't access now.
You mean that Swedish language for backend for JomSocial or whole Joomla! is gone?
Could you specify what "white fields", could you add printscreen or point me to them so I could see it?
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
prntscr.com/4zv4dx (klick on Informations tab frontend)
prntscr.com/4zv5ro (This is in ThemeMagic)
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
I think I tried to explain as best I could with the screenshots and where it is White fields, and even that my Swedish language was gone after updating of socialize from 1.2.8 to 1.2.9 in Jomsocial admin on backend. Meravs videotutorials did not work when I followed what she tell about White fields in socialize and how to resolve them.
I'd like to help you just like many times before - I'm here for.
But I can't access to your site backend...
You see, I can't fix what I can't see and it's far better to elaborate about your issue to left some doubts. You mentioned about "white fields" but non of your printscreens is not described like that. Your comments to printscreens are just too short so I don't fully understand what you mean... nothing is marked there also...
A tip where I can find this issue prntscr.com/4zv4dx (if you can't post full printscreens from your site, then try to blur out some parts... or send me them via email: michael @ ijoomla.com).
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Maybe you mean that previously you had dark themed template? Then you could set dark style as your default theme... I don't remember how your site looked previously (sorry too many sites every day ;)
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
I do have dark theme as standard in Socialize, and the printscreens I sent showed up where it is White fields. Do I need to send them once more time? I was sure it should tell where it is White fields from the screenshots, but obviously it isn't. I just know the update from 1.2.8 to 1.2.9 destroyed alot for me.
I'm sure the developer of Socialize made it to the best, but when it destroy then I'm not longer sure.
You said it damaged a lot but you mentioned only 3 things... when backend is fine in Swedish... and didn't provide further information about other issues.
Will you agree that comment "(klick on Informations tab frontend)" and printscreen as below doesn't say much about issue and where it's located. :)
Do a FULL printscreen - with all context and send it to me via email.
Uninstalling template you set it to default so if you want back dark theme just browse to template dashboard, click on theme tab and set dark in theme drobdown.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
