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Totally dissaponted with jomsocial and socialize

12 years 1 week ago
  • jim's Avatar
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JomSocial Active Socialize Expired

Hello,

I bought jomsocial but found it wasn't a template so then I had to buy socialize.

Now I have installed socialize and I can't get it to show up properly.

The joomla default template is still showing up even though I have installed socialize and set it as the default.

I need this fixed urgently as i'm considering getting my money back as it's not user friendly or working as I want.

12 years 1 week ago
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Hi, Jim.

Could you check site credentials? I can't login to your backend.
I also visited your site and see that Socialize is displayed as default template.
I'll be happy to help you to configure it as you need. So could you describe what you want to achieve?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 1 week ago
  • jim's Avatar
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JomSocial Active Socialize Expired

Michal Dluzak wrote: Hi, Jim.

Could you check site credentials? I can't login to your backend.
I also visited your site and see that Socialize is displayed as default template.
I'll be happy to help you to configure it as you need. So could you describe what you want to achieve?


I posted the wrong login details. Is it safe to post my login details in here or can other users see this ?
I'm trying to get a social look to the main page like in socialize but the default joomla blog page keeps showing up

12 years 1 week ago
Licenses:

Hi, Jim.

It's enough to edit first post and you'll see credential box that are visible only for us.

Ah, that's simple. You just set Home menu item as default. It contains Joomla! default articles. I set JomSocial as default page :)
Also disabled spare Joomla! modules. They ware assigned to position-7 that in Socialize display column above and below main content area. If you wan to display them, try to use sidebars (sidebar positions).


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: jim
12 years 1 week ago
  • jim's Avatar
    Topic Author
  • jim
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

Hi Michal,

Many thanks for your help. That's exactly what I was trying to achieve in the look.

Many Thanks
Jim

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