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When I try to upgrade...

10 years 7 months ago
Licenses:
JomSocial Expired Socialize Expired

I get a sweet error saying it has failed.

Attachments:
10 years 7 months ago
Licenses:

Hi.

It seems there are chmod/chown issues.
Please, uninstall Socialize template and install it again.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
Licenses:
JomSocial Expired Socialize Expired

And remove all theme customization? Please find me another solution?

10 years 7 months ago
Licenses:

Hi.

If you applied customizations in wrong way, by hacking core files then it will block any future upgrade.
Just made a safe copy of customized files and apply them once you successfully upgrade.
Other solution is to review chmod/chown settings.

I encountered this issue few days ago and reinstallation with uinstalling older version worked.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Islam
Moderators: Piotr Garasiński
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