I am using:

Joomla 3.6,
Jomsocial 3.2.1.5
Socialize - latest
Guru - latest

My problem is that whenever I open a popup window it is also displaying the footers, which looks bad. I am not sure if this is a template issue, or Joomla?

How do I switch the footer off in these modal windows?

Kind regards

Mel

HI, Melanie.

Please, add printscreen. Use this service for hosting it: prntscr.com/
(Print screen attached on forum is usually shrinked so I can'r see the details).

Hi Michal,

I wasn't sure what to do with the link for pmtscr so i have uploaded an image. In my example I opened a Newsletter popup, but this occurs in my Guru component and everywhere else. Basically my chat bar is in the footer and it appears in my popup window as well as on the main site pages.

Hi, Melanie.

This footer is not generated by any of our extension (JomSocial, Socialize or Guru). it's a 3rd party extension (I don't know which one as I don't have access to your backend). You should report it to extension developer.

Hi Michal,

they were my first port of call and they pointed me towards the template/Joomla.

Its arrowchat which has to be placed in the custom header and footer of the template (I added them in the Administrator-Extensions-Template custom header/footer area).

Mel

Hi, Melanie.

It seems that chat is implemented in wrong way... please, grant me super user accrs to your site and I'll take a look.
Edit your first post and fix credentials.

Hi Michal,

I realised what I had done based on what you said. I added the footer text to the body. I have corrected it now. Thanks for your help :)

Mel