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Toolbar no longer displays on mobile

10 years 9 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi,

I'm testing my new development site and now I noticed that the socialize toolbar dont shows on mobile devices.
How can I fix it?

Regards
Fernando

10 years 9 months ago
Licenses:

Hi, Fernando.

In mobile view toolbar shrinks to a button that opens off canvas at left:
prntscr.com/4nlncp
prntscr.com/4nlnho
prntscr.com/4nlnt7
prntscr.com/4nlnun

You customized your toolbar and your site seems to be not responsive too:
prntscr.com/4nloce

Rollback your changes and check toolbar again.

Also I can't access your site backend.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi Michal,

It seems to you access my live site and the problem is with my development site.
Please see the development information on my first post.

Regards
Fernando

10 years 9 months ago
Licenses:

Hi, Fernando.

You dev site is blank: prntscr.com/4nmz4h
Where I can see your issue?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi Michal,

I just fixed the blank page
Please, try again

Regards
Fernando

10 years 9 months ago
Licenses:

Hi, Fernando.

This is misconfiguration:

1. You decided to use Megamenu
2. Assigned JomSocial toolbar menu to Megamenu
3. All menu items in JomSocial toolbar you set as "Registered".
4. So no menu is displayed for non logged in users
5. Toolbar is hidden in mobile view and his function is taken by main menu off canvas - you can see it when you're logged in.

So solution for this is to assign at leas ONE public menu item so menu could be displayed, then you will have off canvas toolbar :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi Michal,

I've set the menu items "Perfil" and "Portal" in Jomsocial Menu as Public but the canvas toolbar didn't show.
What am I did wrong?

Regards
Fernando

10 years 9 months ago
Licenses:

Hi, Fernando.

Did you customized Socialize template files somehow?
This should work with current settings.
I tested it on my site.

Please, make safe copy of your template, then uninstall it (or roll back your changes) install Socialize again.
Then check if issue persist.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi Michal,

The only customizations I made are inside templates/socialize/html.

10 years 9 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi Michal,

I figure out the issue with megamenu. I had made a customization in file mainnav.php.
Now the menu shows on mobile devices.

I need to change the canvas popup colors. Which file do I need to look?

Regards
Fernando

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