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TheMagic

10 years 9 months ago
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TheMagic was showing up right Before the upgrade to 3.2.1.4, now it just gives a blank White site after upgrading. Is this also a bug?

10 years 9 months ago
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Hi, Tom.

I can'r confirm that. It loads without any issues: prntscr.com/4jiuxu
Just wait a bit till it loads.


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10 years 9 months ago
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Hi Michael,

Hmm...I wonder then why it wont load for me. I klick on the MagicTheme button and then it seems to get loaded, but then it shows just a White screen. I'll try to cleare cache and try again, but have no idea if that will help. I tried now again with my other computer and then it loaded successfully, but that is a win7 computer and this one is a win8.1 computer, so I don't know if that has something to say?

10 years 9 months ago
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Hi, Tom.

What browser do you use? Maybe here is the cause?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
10 years 9 months ago
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Hi Michael,

I use Windows Internet Explorer 11 on both my computers and Win8.1, but Win7 on the other computer.

10 years 9 months ago
Licenses:

Hi, Tom.

It may depend on java version. Check if on both computers you use the same java version.
You may verify java version here: www.java.com/en/download/installed.jsp


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
10 years 9 months ago
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Hi Michael,

I checked now on my both computers, and they have the latest java version 7 update 67, but still this one I'm Writing on to you it wont work, but the other one does.

10 years 9 months ago
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Hi, Tom.

So, both has the same IE version, the same java version... but different OS Windows version... curious...
Could you try another browser in the same computer where you can't display it? (I men the one with the issue).


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
10 years 9 months ago
  • Tom 's Avatar
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  • Tom
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  • Posts: 52
  • Thank you received: 9
Licenses:
JomSocial Active Socialize Expired

Hi Michael,

This is strange, I installed Chrome and tested with that webbrowser, and then it was no problem at all to open ThemeTheMagic, so I start to wonder if I have blocked something without knowing it.

10 years 9 months ago
Licenses:

Hi, Tom.

Then issue is in your browser IE11... probably it lacks some settings or plugins... but it proves that ThemeMagic feature works :D
I can't help you with browser issue... here you should contact with Bill Gates :D


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
10 years 9 months ago
  • Tom 's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 9
Licenses:
JomSocial Active Socialize Expired

Hi Michael,

I'll check if there are something in my settings, and then I'll come back to you. Bill Gates...hehehe yes I wonder sometimes. :D

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