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logout does not work from the toolbar

10 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

because the logout from the toolbar does not work

10 years 10 months ago
Licenses:

Hi, Mauro Giuseppe.

How can I see it on your page?
When I'm on start site, there is no menu to browse...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

you can go to www.sportytoo.com/index.php
Edit: removed for security reason.

thanks

10 years 10 months ago
Licenses:

Hi, Mauro Giuseppe.

Did you or someone else modified JomSocial toolbar module template?
If yes - please revert changes and check if issue persist.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

I restored the file but I get the same error

(TypeError: document.communitylogout.submit is not a function in www.sportytoo.com/index.php?option=com_c...frontpage&Itemid=104 )

10 years 10 months ago
Licenses:

Hi, Mauro.

Hmmm, code still differs from original one... are you sure that you rolled back any changes?
Also please upgrade access rights to Super User, I need to access your backend.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

user privileges have been changed

10 years 10 months ago
Licenses:

Hi, Mauro Giuseppe.

Configuration seems to be fine.
Please, edit your first post and add FTP credential.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

FTP credentials entered

10 years 10 months ago
Licenses:

Hi, Mauro Giuseppe.

I reinstalled JomSocial toolbar module and it works. So probably you damaged it when editing.
Please, be careful next time.
Or hire a professional developer to do customizations for you.
www.jomsocial.com/jomsocial-developers


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

Thanks for the support.

the problem recurs if I insert the toolbar in the position mainnav.

I solved it by inserting the toolbar to a different location.

Thanks.

Moderators: Piotr Garasiński
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