I purchased Socialize Template recently but now wants refund. How do i do that ?

Hi Amit,

Please check our refund policy here:
www.jomsocial.com/refund-policy

Remember that we can't process a refund if you simply change your mind.

If you have any problem with the product please let us know and our team will be more than happy to assist you with that.

Best regards,

I understand and respect your policy and procedures however just want to mention that i didnot go through your refund policy before purchase as there was no intention of taking a refund. I downloaded and used the template but didn't like it much so requesting for refund. I have deleted all instances of template from end. Request you to kindly refund for this time making and exception. I am a Jomsocial customer since very long, atleast consider that.

Hi Amit,

Submit the order details to This email address is being protected from spambots. You need JavaScript enabled to view it. quoting this thread and we will evaluate your request.

Best regards,

I have sent several emails but nobody is responding to it. If you don't want to refund then at least adjust the amount to extend my JomSocial Subscription.

Hi Amit,

Could you let me know the ticket ID? I'm asking you this because we dont have any ticket from you on our Billing Department.

Thanks,

I have sent many emails to This email address is being protected from spambots. You need JavaScript enabled to view it. but not receiving any ticket id. Below is the content of the email.

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Hi There,

MyAccount UserID / Email Address - amit_jain / This email address is being protected from spambots. You need JavaScript enabled to view it.

I am a customer to you since very long with a valid JomSocial Subscription.

Recently i purchased your other product Socialize Template against Order #16467 purchased on 06-05-2014. I hereby request a full refund against my purchase. I understand and respect your refund policy and procedures however just want to mention that i did not go through your refund policy before purchase as there was no intention of taking a refund.

I downloaded and used the template but didn't like it much (don't take it otherwise). I have deleted all instances of template from my end. Request you to kindly refund for this time making and exception. I am a Jomsocial customer since very long, atleast consider that.

This money is lot to me in India so please.

I have raised a request on forum as well, thread details as mentioned
www.jomsocial.com/forum/socialize-templa...r-socialize-template

Looking forward to a favorable reply, thanks in advance.

Regards,
Amit Jain

Hi Amit,

I replied the email you sent us yesterday.

Please check.

Best regards,