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search dosen't works as shown in demo

11 years 1 month ago
  • Manish's Avatar
    Topic Author
  • Manish
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  • Posts: 12
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Licenses:
JomSocial Active Socialize Expired

when i search something in top searchbar,no results are shown instead advanced search form is shown

please make it work and don't turn off any SEF Urls.

11 years 1 month ago
Licenses:

Hi, Manish.

Search module work just fine. This issue is connected with JomSocial misconfiguration.
But to solve it you'll need to have valid JomSocial support subscription.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
  • Manish's Avatar
    Topic Author
  • Manish
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

earlier i asked the same question support people said its a .htaccess issue i should hire some one. Then support suggested me a workaround by disabling joomla sef which worked but i have lost the sef functionality and now you are saying its jomsocial misconfiguration ,instead making your customer go round and round WHY COULD'NT YOU SIMPLY APPLY A SIMPLE FIX!!!

11 years 1 month ago
Licenses:

Hi, Manish.

I was on your site and saw it. Checked few things and I'm 100% sure that it is JomSocial misconfiguration. I have solution to this and it preserves SEF functionality. I even applied it and checked if it works... but I can't provide it as you have only valid Socialize subscription. I'm really sorry for that...

Please understand us: if you have support for certain product (Socialize template) we can't give you support for rest of our products (e.g JomSocial, AdAgency, Guru etc.) for free. If you buy a car and catch a flat tire - do you ask car seller for free tire?

I'll be happy to apply fix but first you'll need to have a valid JomSocial subscription.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
Licenses:

Hi, Manish.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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