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Error during socialize upgrade: Copy File Failed

11 years 1 month ago
  • Steve's Avatar
    Topic Author
  • Steve
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  • Fresh Boarder
  • Posts: 43
  • Thank you received: 5
Licenses:
JomSocial Active Socialize Expired

I'm trying to upgrade to socialize to v1.2.6 and receiving the following error during the upload process.

An error has occurred.
-1 Copy file failed

I've also tried to install from a URL and receive the same error message. There was another thread about this issue but it did not actually give a solution ( www.jomsocial.com/forum/socialize-templa...r-1-copy-file-failed ).

11 years 1 month ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Steve,
May be there was a mistake. Needed to install correct package.
I have upgrade the socialize to 1.2.6.
Please check.
Thanks

11 years 1 month ago
  • Steve's Avatar
    Topic Author
  • Steve
  • Offline
  • Fresh Boarder
  • Posts: 43
  • Thank you received: 5
Licenses:
JomSocial Active Socialize Expired

Thanks for updating the template. Two things:

  • I just realized that the file contained in the zip file I downloaded says it is socialize_template_V1.2.7.zip while in the admin it says v1.2.6 so you may want to fix the download files names
  • None of the icons in my community toolbar show up

Attachments:
11 years 1 month ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi
Our latest released version is 1.2.7 and I have updated the template with latest version at your site.
And now all icon is showing fine.
Please check.
Thanks

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