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no avatar and cover upload possible (no popup to search cumputer..)

11 years 2 months ago
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Hello,
the socialize template does NOT work with jomsocial! other template (protostar) does not have the problem.
every time i click the blue button (see picture) to change a avatar or a cover (in profile, event, group, etc) NOTHING happens.

Attachment Bildschirmfoto2014-03-18um18.07.33_2014-03-20.png not found



the window where i can search the computer for a picture does not open. i did a clean install of newest joomla, jomsocial, socialze 3 days ago. i testet it on 2 different domians, all the same problem. what is the problem (javascript?, bootstrap conflict?....?). Very disapointing, i paid a lot of money and it said sozialize would work best with jomsocial!!

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11 years 2 months ago
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Hi Markus,
I have noticed the problem at your site.
The strange thing is the surrounding of the button is working.
Can you send us the whole site backup.
You can use akeeba backup ( www.akeebabackup.com/ ) in this case.
Once you backup the whole site successfully you can send us the ftp info by editing your first post.
Thanks

11 years 2 months ago
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hello, now the backup is done, i had to split it in 10MB files... i edited the ftp login in my first post.

11 years 2 months ago
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on your demo site:
socialize.jomsocial.com/69-super-user/profile
there is the same problem, it does not work either!

11 years 2 months ago
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hello, are you working on it? any ideas?
i think it can´t be a problem with my server because you have the same problem at your demo site...

11 years 2 months ago
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Answer please !!!!!

11 years 2 months ago
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Once more: i have the same problem as you have on socialize demo site:



Attachment image_2014-03-23.jpg not found




"Upload photos" does not work...

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11 years 2 months ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Markus,
Sorry for the delay.
Just to inform you that we are working on it.
once I get any update from our developer, I will be back to you.
Thanks for your patience.

11 years 2 months ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Markus,
Can you go to the admin panel > template manager > socialize > navigation [tab] > navigation style
and set it as mega menu instead of joomla menu?
Let me know if the problem still exists.
There is a small glitch with "joomla menu".
BTW I am unable to see the site admin panel. Can you fix that? So far I am facing problem as
"Not Found
The requested URL /administrator/ was not found on this server."
Thanks

11 years 2 months ago
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Hi Ashraf, i switched to megamenu and it works! i can upload cover!! Thats good!
But megamenu does not work right on ipad and iphone if you have a submenu. How can i get this to work?
I do not understand, why you can not login into backend. i tried it on different computers and it works fine...
Greetings, Markus

11 years 2 months ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Markus,
It seems a valid bug, I have informed to our developer. Once I get any update, I will let you know.
Thanks

11 years 2 months ago
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thanks, i will wait for your answer. Greetings, Markus

11 years 2 months ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Markus,
There was a problem with jomsocial and the solution will come with next version.
Until it comes, I have upload necessary file through ftp.
Now upload should work fine both menu (Joomla menu/Mega menu).
Thanks

11 years 2 months ago
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hi Ashraf,
thank you! Can you tell me, which file you have changed? So i could copy it to my second domain where i have installed jomsocial...

Greetings!

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