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Homepage size from wide to normal

11 years 4 months ago
  • Bongani's Avatar
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  • Bongani
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JomSocial Active Socialize Expired

Hi

Please assist me with getting my website from wide to normal screen view.
I can no longer see that option in the back-end

11 years 4 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Bongani,
I have seen and the admin access is working fine.
But I need FTP access for some changes.
Can you help me with this.
Thanks

11 years 4 months ago
Licenses:

Hi, Bongani.

I'm not sure what you mean by "getting my website from wide to normal screen view"
Socialize template is responsive so it means that it will fit to your current screen resolution and will do it automatically.
There is no switch option for that...
... or I misunderstood what you need?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 4 months ago
  • Bongani's Avatar
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JomSocial Active Socialize Expired

I understand that its responsive, I want normal view to be standard on the landing page and not to be wide.
Thanks

11 years 4 months ago
  • Bongani's Avatar
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Ftp details updated

11 years 4 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Bongani,
I am experiencing the ftp info problem.
Please check and send again.
It is safe if you edit your first post and fill up the ftp info.
Thanks

11 years 4 months ago
  • Bongani's Avatar
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  • Bongani
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Licenses:
JomSocial Active Socialize Expired

The ftp details are working fine on my side

11 years 3 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Bongani,
Me and my one support team with different location have tried to access with the ftp credentials but failed.
It says,
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server
Can you check again please.
One another thing I want to mention , when I get access at site admin panel, it looks some kind of odd and it looks not similar as joomla admin panel be. In that case the socialize template also not working properly there. Do you like to explain.
Thanks

11 years 3 months ago
  • Bongani's Avatar
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  • Bongani
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Licenses:
JomSocial Active Socialize Expired

Hi Asraf

I have no idea why because I can access it
Please check screenshot

And as for the joomla admin panel, I have no idea I thought thats how its supposed to be. Please check it out for me.

Attachment ftpfiles.png not found

Attachments:
11 years 3 months ago
  • Bongani's Avatar
    Topic Author
  • Bongani
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  • Posts: 7
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

I just spoke to my service provider. They asked for your ip address so they can activate access, or let me know of your location so they can activate access.

thanks

11 years 3 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

It may be an issue.
Can you send me a private message from jomsocial community.
I will reply then.
Thanks

11 years 3 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi
I have added a css file named custom.css and added necessary code for this purpose.
Here I have attached the css file.
N.B: No need to update, I have updated through ftp.
Thanks

11 years 2 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Bongani,
We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions related with this topic, simply reply to this post.
Thanks

Moderators: Piotr Garasiński
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