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issue is publish in one column.

7 years 7 months ago
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ISSUE SUMMARY:
Hi,
I need your help.
Maybe I made a mistake in the settings.
I can not find where.
In spite of everything, issue is publish in one column.
www.miracul.com/en/home/top-stories/jerusalem-post
Regards,
Lazer

STEPS TO REPLICATE:
1
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RESULT
EXPECTED RESULT
BROWSER

7 years 7 months ago
Licenses:

Hi, Lazer.

Thank you for contacting us.
Your site seems to be locked for guests... and credentials you provided didn't work: snag.gy/piCMOu.jpg
Please, could you check them?

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7 years 5 months ago
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Hi,
Excuse me. I changed at credentials.
Check again please.

Regards,
Lazer

7 years 5 months ago
Licenses:

Hi, lazer.

Are you sure?
They seems to not work...
Please, check them...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 5 months ago
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Hi,

Check again please.
Now must be all right.

Regards,
Lazer

7 years 5 months ago
Licenses:

HI, lazer.

But there are no issues to display: snag.gy/1DO2Mx.jpg
snag.gy/tpdTcV.jpg

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 5 months ago
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Hi,
No/ Choose USA -> CNN Menu
www.miracul.com/en/home/usa/cnn

Attachments:
7 years 5 months ago
Licenses:

HI, lazer.

Thanks for the direct URL.
Now I see what you mean.
Unfortunately credentials you provided don't work for backend.
Could you check them?
I need to login to backend in order to check your settings.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 5 months ago
  • lazer's Avatar
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Hi,
I checked a Credential.
It's work for Back end.
Check again please.
Regards,
Lazer

7 years 5 months ago
Licenses:

HI, lazer.

I assign developer to further investigate this issue.
He'll contact you ASAP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 5 months ago
Licenses:

Hi lazer,
Can you please edit your first post and add there website FTP details? this will help me to debug and fix the issue.

Regards,
Alin

7 years 5 months ago
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Hi,

You can check.

Regards,
Lazer

7 years 5 months ago
Licenses:

Hi Iazer,

From Publisher - Settings > General you set custom class for publisher layout rows and columns, but that css classes are not loaded in Publisher pages, by your template, I selected "row-fluid" and "span*" for Publisher layout and not should be ok.

Kind Regards,
Alin

7 years 5 months ago
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Wow.
How I did not notice it?
Thank you.
Regards,
Lazer

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