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issue is publish in one column.

1 year 2 months ago
  • lazer's Avatar
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  • lazer
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ISSUE SUMMARY:
Hi,
I need your help.
Maybe I made a mistake in the settings.
I can not find where.
In spite of everything, issue is publish in one column.
www.miracul.com/en/home/top-stories/jerusalem-post
Regards,
Lazer

STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

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1 year 1 month ago
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JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi, Lazer.

Thank you for contacting us.
Your site seems to be locked for guests... and credentials you provided didn't work: snag.gy/piCMOu.jpg
Please, could you check them?


- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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1 year 3 weeks ago
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Hi,
Excuse me. I changed at credentials.
Check again please.

Regards,
Lazer

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1 year 3 weeks ago
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Hi, lazer.

Are you sure?
They seems to not work...
Please, check them...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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1 year 3 weeks ago
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Hi,

Check again please.
Now must be all right.

Regards,
Lazer

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1 year 3 weeks ago
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HI, lazer.

But there are no issues to display: snag.gy/1DO2Mx.jpg
snag.gy/tpdTcV.jpg


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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1 year 3 weeks ago
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Hi,
No/ Choose USA -> CNN Menu
www.miracul.com/en/home/usa/cnn

Attachments:

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1 year 2 weeks ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

HI, lazer.

Thanks for the direct URL.
Now I see what you mean.
Unfortunately credentials you provided don't work for backend.
Could you check them?
I need to login to backend in order to check your settings.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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1 year 2 weeks ago
  • lazer's Avatar
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Hi,
I checked a Credential.
It's work for Back end.
Check again please.
Regards,
Lazer

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1 year 2 weeks ago
Licenses:
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HI, lazer.

I assign developer to further investigate this issue.
He'll contact you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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1 year 2 weeks ago
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JomSocial Active GURU Active Publisher Expired AdAgency Expired iSEO Active Socialize Active

Hi lazer,
Can you please edit your first post and add there website FTP details? this will help me to debug and fix the issue.

Regards,
Alin

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1 year 2 weeks ago
  • lazer's Avatar
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Hi,

You can check.

Regards,
Lazer

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1 year 2 weeks ago
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Hi Iazer,

From Publisher - Settings > General you set custom class for publisher layout rows and columns, but that css classes are not loaded in Publisher pages, by your template, I selected "row-fluid" and "span*" for Publisher layout and not should be ok.

Kind Regards,
Alin

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1 year 2 weeks ago
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Wow.
How I did not notice it?
Thank you.
Regards,
Lazer

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