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Some of my users have noticed that with the new private message system ("chat"), an e-mail / system notification is only invoked for the first message in a thread. I assume this is per design since i can't find any settings to alter this behaviour.
Are there any plans of making a setting where the users can choice to receive notifications at follow-up messages? maybe only when they are offline (not refreshed the page in xx mins)?
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We I raised this issue already to the development team, Chat does not send email as there will be a huge amount of message in chat each time, that will consume the email limits and use resources.
We are implementing and testing it and add this in the next update.
It should not work for each chat message, it can be for an unread message or once in a day.