The registration system was working a few days ago (22/11), but now I get an error message after the third input screen (after filling in the profile details, and probably before the image profile upload).
the URL is : ...root/fr/community-fr/register/registerProfile.html?profileType=4
Thank you for contacting us.
You use multiple Joomla! user groups for profile types: prntscr.com/hi9an9
Try to use ONE user group per profile type.
effectively, the registration process is working back as it was.
Would it be possible to have soon the possibility of selecting several Joomla ACLs per profile?
(and thanks for this support on a late week-end evening :-) )
I am back about the registration process.
I have tried several times int he mean time, but the process doesn't get fully through. I am not sure it is linked to the above issue.
- The user can provide all information at registration phase.
- then the administrator receives the pre info email
- the user receives the email with his account info
- the user receives the validation email and can click on the link and get the front-page acknowledgement message
- But the administrator doesn't receive the email to activate the account.
NB: I tried in both French and English versions. same results. and last week the process was completing fully.
I'll talk with Project manager about multiple user groups.
As for your issue, please, make sure that your SU have enabled: Receive System Emails: prntscr.com/hild8f
Thank you Michal for spotting out the stopped notifications for the Admin. Before these notification were on. I don't know when they have been turned off!
it is working fine.
Please let me know for the multiple user groups.
I tested on my dev site and I can assign multiple user grups.
This seems to be a site specific issue.
I'll assign developer to investigate this further.
After investigating this issue... we can't replicate it :)
Please, proceed with assigning more groups to profile and check if error appears.
I just tested few minutes ago and it was working correctly.
A temporary glitch... okay... let me know if it will be back.
Hi few days ago i move site to new hosting (all i do just enable https redirect in joomla configuration)
when i try assign user i receive same error but i dont check user was confirmed or not. i disable https redirect and
how i see user was assigned.
some strange glitch
and one more on previous hosting i have little problem after some users assign i still have notify (2 user wait assign) and when i back in js cpanel i see this users after press assign all was ok
I didn't catch if you're confirming the glitch or not :)
So I'll be happy if you could elaborate ;)