Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

incorrect registration

6 years 4 months ago
Licenses:
JomSocial Active

Hi,
1. User is registered.
2. After the completion of the basic information, a letter is sent to him e-mail "Thank you for registering... Your login, password... After completing this registration process, you will receive a new email with a link for activation". The user thinks that the registration has ended ((( (screenshot)
.3. The user selects a profile requires activation by the administration.
4. After the registration is complete, a letter is sent to him e-mail "Thank you for registering" - empty! (screenshot)
5. The user is waiting for an email with a link to activate (((

How can I delete p. 2?

Attachments:
6 years 4 months ago
Licenses:

HI, Krsitina.

Thank you for contacting us.
You can't delete that email or block it as this is Joomla! obligatory email.
JomSocial is a Joomla! extensions and needs to follow it rules. Thus before you can set a profile in registration - an account needs to be crated first.
Then a profile is made and assigned to Joomla! user account.
So you need to have those two emails and I'm sorry we can't do anything about it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved