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Chat doesn't load previous messages

7 years 6 months ago
Licenses:
JomSocial Active

Hello.
After updating JS to 4.5 chat display only latest 10 messages and doesn't load previous messages (scrolling up do nothing).
I tested it on site's copy (with turned off JCH Optimiser - the same issue).
Thanks.


Sorry for my English
7 years 6 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Thank you for reporting, we will check it.

thank you!

7 years 6 months ago
  • Dimas's Avatar
  • Dimas
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to fix this please download my attachementm extract it and copy to components/com_community/assets/source/js/

This message has an attachment file.
Please log in or register to see it.

7 years 6 months ago
Licenses:
JomSocial Active

Hello.
After applaying attachementm, all messages disappeared (I can see only users in sidebsr). Thanks.


Sorry for my English
Attachments:
7 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Where did you apply it? which site? so I can test it properly..

7 years 5 months ago
Licenses:
JomSocial Active

Life site crimson-land.ru. Try user “anonim” for example. Thanks.


Sorry for my English
7 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Do you have backup file? please revert back to original version 4.5, or you reinstall again.. after that please let me know.. I will try to fix directly to your site.

thank you!

7 years 5 months ago
Licenses:
JomSocial Active

I’m sorry, I use mobile device right now and can’t do it today. And then come the weekend...

May be you can do it for me? Without reinstalling component. Is far is I understand, only “chat” folder should be replaced by original JS4.5’s in “components/com_community/assets/source/js/chat”?
Thanks.


Sorry for my English
7 years 5 months ago
Licenses:
JomSocial Active

Hi, Dimas. I just uploaded original JS4.5's files to “components/com_community/assets/source/js/chat” folder.
May be you will nedd to disable JCH Optimize / clear cache to check it.
Thanks.


Sorry for my English
7 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

I PM you the latest jomsocial version, please check it and try with it. Do it on your dev site first..

thank you!

7 years 5 months ago
  • Lee's Avatar
  • Lee
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  • Posts: 80
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

did this get sorted out, have the exact same problem?
Thanks

7 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi Lee,

Please you check your Private Message, I already provided you the fix there.

thank you!

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