Can't change default avatar.

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Can't change default avatar.

6 years 5 months ago

#181412

Topic Author
Jason Canon
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Fresh Boarder
Posts: 8
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JomSocial Active

I'm running 4.3.3 and its not allowing me to change the images for Default cover nor Default avatar under the profile page. I select X to delete the old image and use Choose to select a file from my machine for uploading but its not accepting the file upload. It just does nothing.
Thanks,

6 years 5 months ago

#181420

Dimas
Visitor
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Hi Jason,

Would you mind provide me backend and FTP access please so I can inspect this issue directly.

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

thank you!

6 years 5 months ago

#181442

Topic Author
Jason Canon
Offline
Fresh Boarder
Posts: 8
Thank you received: 0

Licenses:

JomSocial Active

Ok...info provided.

6 years 5 months ago

#181472

Dimas
Visitor
Thank you received: 0

Licenses:

ehm.. you are using old version, would you mind to upgrade to the latest version, please? because it can be fixed there..

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