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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

website is acting crazy

7 years 7 months ago
Licenses:
JomSocial Active

ownersandcrew.com/administrator/ . the picture is all you see , nothing else. rock pw rock1241 can you help

7 years 7 months ago
Licenses:
JomSocial Active GURU Expired Publisher Expired AdAgency Expired iSEO Active

Rock you are the second member I saw here and have left admin info openly.
Remove it immediately!

I have been bored and have fixed your issue it was your cache settings and menu configuration.

7 years 6 months ago
Licenses:

HI, Guys.

Thanks Goran for help.

Yes, the only way to provide us credentials safely is:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

Also, Rock, please, elaborate about your issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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