Hi support!

I have some problems with profiles.
I believe it´s something wrong since we started our JS site.

The Demographics, Average Age, Distans from me and maybe more is not working.

We created profiles as Par = Couples, Kvinna = Woman and Man = Man as three different profile types.

Maybe that´s not the best way to do it, or?

We need help to get all member functions up and running.

Please help us or point out how I can do it my self.
Have in mind that my knowledge is not that good so you have to be very precise.

Regards from Sweden
Jonas

HI, Jonas.

Thank you for contacting us.
Yes, you took a wrong approach. Using multiple profile is fine but you used the same field type e.g birthdate and gender 2 times for separated profiles. You should rather do with those fields as you did for fields from group Allmän Info.

That could be reason that demographic doesn't work.

As for radius search: the only location data are country, region and city... I'm not sure if that is enough to use radius search. So I assign developer to also take a look.

Hi Michal,

Thanks for your answer.

Okej it´s wrong as I guessed but please help me understand how I can get it correct now and without making my community go bananas ;)

We have Men, Women and Couples as members and they al have to have some personal space for age, weight, length personal interests and so on.
Thats why we have a group of fields for Han and for Hon.

Allmän info is more common info that are the same for them all like adress, city country and so on.

If you look at backend in Custom Profile Fields you can se how it´s done.

Now I need to know how I can get it right.

Please send me detailed info and preferably many screenshots ;)

Thank´s

Jonas

Hi, Jonas.

The best way to do this is to create (or use already created one) ONE field for Gender and birth. Then assign it to all profiles. prntscr.com/fzzxzu
You used profile field groups to create some kind of profile field listing. But you should rather use view in Multiple profiles.
Original list of all profile fields should be considered just as a list of ALL fields.

but in your case there is a problem as you have profile for pair (husband and wife) so you need two Birthdate fields. That complicates a lot... and it seems that there is no solution for this as you need duplicate those fields at least once.

In our files we have another type of connections:

define('CONNECTION_FRIENDS', 1);
define('CONNECTION_HUSBAND', 2);
define('CONNECTION_WIFE', 3);

So this will be perfect for sites like your... but I need to ask if this type of connection will be used in nearest future as your issue is unsolvable without it.