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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

User points where to check

6 years 9 months ago
Licenses:
JomSocial Active iSEO Active Socialize Expired

Hello, how i can check points ? I did not see any button for points,How i know how much points i got it ?

6 years 9 months ago
Licenses:

Hi, Ismail.

Thank you for contacting us.
Number of points could be checked in backend: prntscr.com/fvyxai
You may also customize JSprofile layout to display them in frontend - by default they are displayed as icons called "karma".


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
Licenses:
JomSocial Active iSEO Active Socialize Expired

karama is enabled,I change profile pic and like,commenrs, but points are not rewarded, how it will work?

6 years 9 months ago
Licenses:
JomSocial Active iSEO Active Socialize Expired

HI its rewarding i saw on backend, but on frontend how we will show ?

6 years 9 months ago
Licenses:

HI, Ismail.

BY default karma is displayed as this: prntscr.com/fw35nl
You can set your own karma badges here: prntscr.com/fw3644
Also Hello Me module can display karma badge: prntscr.com/fw36er

Points are earned for certain actions, please, check them at Backend -> Components -> JomSocial -> Configuration -> User Points


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
Licenses:
JomSocial Active iSEO Active Socialize Expired

hello,
I want to show points in numbers, Its showing just karama, but how user know there current points, Can you tell me code so i can place in user profile.

6 years 9 months ago
Licenses:

HI, Ismail.

Please, read our documentation:
documentation.jomsocial.com/wiki/JomSoci...ct#Show_Karma_Points


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 8 months ago
Licenses:
JomSocial Active iSEO Active Socialize Expired

Hello,
I am starting Rewards Based on User Points, The more user have poinst the more they will do activity, Now I saw in jomsocial there is points for Change profile Picture:100 pts, and I tried to change picture five times in 1 miniutes it gives 500 pts to user, How we can prevent spam activity for user ?

6 years 8 months ago
Licenses:

Hi, Ismail.

There is no option to prevent this... you need a custom solution.
Please, check AlphaUserPoints if it will helps. If not... you'll need to hire a developer who could customize this for you.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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