Hi!

I'm having some issues on multiple profiles.

The first issue was when I tried creating fields into a group valid for all 10 profiles that I have. The frontend was showing some fields and some not. So I checked everything and although it was looking fine, I decided to repeat that fields into each group. This worked fine.

Then I got the second issue. When creating fields into a specific group, I got multiple profile changes after saving the new field. For example:

Let's say we have the following:

GROUP A
Field 1 - Profile A
Field 2 - Profile A
Field 3 - Profile A

GROUP B
Field 1 - Profile B
Field 2 - Profile B
Field 3 - Profile B

GROUP C
Field 1 - Profile C
Field 2 - Profile C
Field 3 - Profile C

Then, we add one more field to GROUP C. After save we get the following:

GROUP A
Field 1 - Profile C
Field 2 - Profile A
Field 3 - Profile B

GROUP B
Field 1 - Profile C
Field 2 - Profile B
Field 3 - Profile B

GROUP C
Field 1 - Profile C
Field 2 - Profile A
Field 3 - Profile C
Field 4 - Profile C


After back and forth many times, I managed to organize all profiles.

Then I got the third issue. The frontend is not displaying some group names.

I tried to delete and recreate all again but the problem still happening.

Really need your help.


My site is running J!3.7.3 with JS 4.3 Pro.

Hi Roberto,

- Would you mind provide me password protector to your backend access, please?
- I also need phpmyadmin access to track and debug database record
- The last and the important one, I need your video screencast so I can understand your issue well.

thank you!

Sorry, I forgot about that protection. Please, try again, I disabled that. I also updated the credential for CPanel access.
Thank you!

I will send more details about the issue asap.

Hi, Dimas!

I prepared some screenshots along with some notes to give you a better understanding of this issue. Hope it helps:

www.dropbox.com/sh/knk2wr7yms07ypv/AAAtp...l7RDoZWrMuRJyDa?dl=0

* This DropBox folder is password protected, please use the same password you use to access J! admin.

Thank you!

Hi, Dimas! I am just checking if you had a chance to look into this.

Thank you!

Hi Roberto,

I am sorry, you missed the last request from me :) I need the screenshot or video screencast for understanding this issue better.

thank you!

Hi, Dimas!

I did it already and I'm posting it again here:

www.dropbox.com/sh/knk2wr7yms07ypv/AAAtp...l7RDoZWrMuRJyDa?dl=0

* This DropBox folder is password protected, please use the same password you use to access J! admin.

Your link is broken, would you mind check again, please?

www.dropbox.com/sh/knk2wr7yms07ypv/AAAtp...l7RDoZWrMuRJyDa?dl=0

HI, Roberto.

I've tried to replicate your issue on my test site... but I couldn't.
Then I've tried on your site as well... but in vain (I left my test field on your site but unpublished).
Please, could you fix profile assignments and orders on your site so I could try to replicate on right structure?