If a user access my site (Gospelnation.dk) and checks off "Remember Me" and then later clicks a link to my site, from a Facebook post, they are not logged in anymore. How do we solve this?

Hi Mads,

It can be caused by browser cookie setting, you need make sure the cookie is active.. or make sure when you login to you site and click the website from website have same url (with www or non-www)

thank you!

I tried checking of "allow cookies always" in browser settings, but its facebook in-app-browser that causes the problem, not the core Safari browser on iPhone.
I checked that it is the exact same URL I am trying to reach from within facebook app and in Safari.

Any suggestions?

Is investigation in progress or...?

Hi,

remember me depending with joomla it self. please make sure "Remember Me" pluglin has been enabled.
if the issue still exist, please edit your first post and provide me super user access at your joomla site.
(click - Require help from Admin/Mod?)

so I can investage it deeply :)

Regards,
Albert

I've put the credentials in first post - thank you for investigation! :-)

Hi Mads,

Would you mind provide me the URL of FB post? so I can replicate it from there :)

thank you

Sure:

www.facebook.com/gospelihovedstaden/posts/1756264494400941

Hi,

Well, i just clicked the link from facebook, and im still logged.. I logged to your site yesterday, and just open it again today from your FB link..

I just tried the same from iPhone 5SE and I'm not logged in at Facebook even though I am on site.
It could be the Facebook app for iPhone? Or iOS in general?
Google analytics tells me that referral visitors from facebook perform much worse than other visitors - I suspect this problem to be the reason.

Seems this issue caused by iOS itself.. because this issue is not happening on common browser

It could be. But this goes for all site users, using iOS, which is a quite significant part of my users. Will you look into it to try and fix it?

Hi,

I am sorry we cant do anything on our side :(
Beside that the cookie for remember me is be handled on Joomla side, not on jomsocial part.

thank you!