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Cant send private messages

7 years 10 months ago
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JomSocial Expired

I am using latest version of jomsocial and can not send private messages. I get this error:

Attachments:
7 years 10 months ago
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Hi, Marisa.

Thank you for contacting us.

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 10 months ago
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JomSocial Expired

Forgot to say i added info. Sorry!

7 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
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Hi Marisa,

The backend password is not working, and I see 2 sites on the credentials info.. where should I test it? lugdunoncity.org or amigacity.xyz?

thank you!

7 years 10 months ago
Licenses:
JomSocial Expired

Test it on amigacity.xyz. You sure you used "qwweassdzxxc" for the backend password?

7 years 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Marisa,

well this is bug from akismet, for timebeing i disabled that configuration, if this issue already fixed we will let you know.

thank you!

7 years 10 months ago
Licenses:
JomSocial Expired

Great! I have disabled it in all my servers. Thanks for your help!

7 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Marisa,

You're welcome :)

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