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6 years 10 months ago
  • Pierre's Avatar
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  • Pierre
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Hi,
When I tried to post a link in one group I had this message: no thumbnail. The image not showed.
prnt.sc/fbjscb
Could you help me?
Thanks

6 years 10 months ago
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Hi, Pierre.

Please, post URL you try to add here. I'll test it.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Pierre
6 years 10 months ago
6 years 10 months ago
Licenses:

HI, Pierre.

Thank you.
I assign developer to investigate this issue further.
he'll contact you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Pierre
6 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
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Hi,

This site missoesurbanas.com/ has bad HTML format, so system cant fetch the valid data and show error like you see..

Please check this for further error information
validator.w3.org/nu/?doc=http%3A%2F%2Fmissoesurbanas.com%2F

If you try fetch URL from www.youtube.com or anything else, I am sure it will be fine :)

thank you!

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