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Private message notifications doesn't sent trought email

8 years 1 month ago
  • Gerard's Avatar
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  • Gerard
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Hi,

I'm usign Jomsocial (last version) with Joomla 3.7.0 and I configured with a Cronjob to send emails at my users. I detected that when two users sent private messages between them it doesn't sent an email to his mail accounts about it. otherwise when a user join on a group or is created a new event I recieve email notifications (with this I verify that I have configured my cronjob correctly).

Thanks,

8 years 1 month ago
Licenses:

Hi, Gerard.

Thank you for contacting us.
Please, could you check your site backend credentials that you provided us?
I can't log in.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 1 month ago
  • Gerard's Avatar
    Topic Author
  • Gerard
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  • Posts: 118
  • Thank you received: 3
Licenses:
JomSocial Expired

Hi, I fix it now you can logg in with user credentials or admin credentials.

You can change email adress from about this account to look this problem

Thanks for your support!

8 years 1 month ago
Licenses:

Hi, Gerard.

Emails are sent properly: snag.gy/ieQj7p.jpg
They just land in spambox.
Consider to use SMTP email sending (set in Joomla!) instead of using PHPmailer.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Gerard
8 years 1 month ago
  • Gerard's Avatar
    Topic Author
  • Gerard
  • Offline
  • Junior Boarder
  • Posts: 118
  • Thank you received: 3
Licenses:
JomSocial Expired

Thanks, i fix it! ;)

Moderators: Piotr Garasiński
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