Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Unable to select year / date on iphone

7 years 11 months ago
  • Shane 's Avatar
    Topic Author
  • Shane
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 3
Licenses:
JomSocial Active

Just been brought to my attention that when registering via an iPhone the calendar does not work properly (just tried it myself to double check) as the title says a new user is unable to set either the year or date.

Someone will have to try and register using an iPhone to try and replicate the results.

7 years 11 months ago
Licenses:

Hi, Shane.

Thank you for contacting us.
I assign developer to investigate this issue further.
He'll contact you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 11 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Shane,

We are using datepicker plugin Amsul, and Amsul has problem with some apple device, you can try the original code from here amsul.ca/pickadate.js/date , is this working or not?

thank you

7 years 11 months ago
  • Shane 's Avatar
    Topic Author
  • Shane
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 3
Licenses:
JomSocial Active

Thanks for the response,
That version does not have a button for the year so one has to push the back button many, many times to get to the right year, so probably not a good option -unless it is the only way to go to make Jomsocial compatible.

7 years 11 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Shane,

we will discuss this with our project manager.

thank you!

7 years 11 months ago
  • Shane 's Avatar
    Topic Author
  • Shane
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 3
Licenses:
JomSocial Active

No problems,
it would be a shame if we lost prospective members because of the calendar just because they choose to use an Apple product

7 years 11 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Shane,

Our project manager will contact the amsul developer to fix it, once they fix it we will update our code :)

thank you!

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW