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Unable to delete users

8 years 5 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:


STEPS TO REPLICATE:
1 - Back-end JomSocial, select user and hit delete button RESULT is message below
2 - Back-end > user > manage > delete > RESULT see message below
3 - Back-end > Easyblog > Remove user. User is deleted, but still exist in Joomla and
4
5
RESULT
Notice: Undefined index: extension in /www/w/i/j/http://......nl/public_html/plugins/user/jomsocialuser/jomsocialuser.php on line 505 Notice: Undefined property: CVideoLibrary::$videoRootHome in /www/w/i/j/http://....nl/public_html/plugins/user/jomsocialuser/jomsocialuser.php on line 707 Notice: Undefined property: CVideoLibrary::$videoRootOrig in /www/w/i/j/http://....nl/public_html/plugins/user/jomsocialuser/jomsocialuser.php on line 712 Notice: Undefined variable: albums in /www/w/i/j/http://....nl/public_html/plugins/user/jomsocialuser/jomsocialuser.php on line 112 Notice: Undefined variable: videos in /www/w/i/j/http://....nl/public_html/plugins/user/jomsocialuser/jomsocialuser.php on line 112 Fatal error: Class 'EasyBlogHelper' not found in /www/w/i/j/http://....nl/public_html/plugins/user/easyblogusers/easyblogusers.php on line 139p on line 139

8 years 5 months ago
Licenses:

HI, Marcel.

Thank you roc contacting us.

Fatal error: Class 'EasyBlogHelper' not found in /www/w/i/j/http://....nl/public_html/plugins/user/easyblogusers/easyblogusers.php on line 139p on line 139

This is key error that cause your issue. It seems to be caused by Easy Blog extension. Please, contact with their developers, I'm sure they will help you.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 5 months ago
Licenses:
JomSocial Active

Thank you. It's solved by Easyblog.

Moderators: Piotr Garasiński
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