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Problems with registration

8 years 5 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:

When user id trying to registration he seeing error: Verification code entered is incorrect. Please try again.

STEPS TO REPLICATE:



RESULT: Error
EXPECTED RESULT: Should get verification code on e-mail
BROWSER: All

8 years 5 months ago
Licenses:

Hi, Kristina.

Thank you for contacting us.

Currently you hold JomSocial PRO license what means that we could support only ONE your domain/site.
Presently your supported domain/site is: amigefamilyschool.ru
And you request support for: amigeschool.ru. I'm sorry but as it is different domain/site, so we can't support it at the moment.
But don't worry, you may change your supported domain/site (still you'll need to have valid reason for change).
Nevertheless you need to be aware that it won't be possible to return to previous domain after change.
Please post a domain change request here: www.jomsocial.com/forum/billing-issues

After your request is accepted, please, update this thread and make sure it has "Pending Support" status.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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