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Unable to register user on mobile

7 years 5 months ago
  • Bjørn's Avatar
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  • Bjørn
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Hi!
I recently discovered that users cannot register from mobile unless using the "register with Facebook" option. After filling name, username, email and password, the check button for terms is dislocated on top of the next button, and there is no action on the next button. Is this only me (my template)? I tested on iPhone and on the reduced browser window size on Safari, Firefox and Chrome on Mac.

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7 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

This is Css issue, for fixing this you need add this code inside this file templates/gk_storefront/css/style1.css :

.joms-checkbox{
margin-top:40px;
}
cheers!

6 years 8 months ago
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Hi again! After update this situation occurred again, but now the margin fix did not work. So my solution was to open the base.php file and move the terms section above the next button. My suggestion is that you do this for future releases, because I think it will improve UX anyway. Because users need to accept terms before going to the next page. Thanks.

6 years 8 months ago
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Hi,


It can be caused by template issue, please provide me backend and FTP access.. I will help to solve this

thank you!

6 years 8 months ago
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Yes probably my template, but I really want the terms before the button, instead of after, so I just have to remember to fix this again when updating. Thanks.

6 years 8 months ago
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Hi,

I suggest put the css fix to your custom css code, and make sure that css file wont be replaced with any updated components.

thank you!

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