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How to change the photo displayed on FaceBook

7 years 6 months ago
  • Edward's Avatar
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  • Edward
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ISSUE SUMMARY:
When we enter our URL ( www.courtclubelite.com ) into Facebook it shows the default JomSocial picture that does not relate to what we dod

STEPS TO REPLICATE:
1 Go to Facebook
2 Write a post
3 Mention www.courtclubelite.com in the post
4
5
RESULT
The image that shows is the default JomSocial image, not one that defines who we are
EXPECTED RESULT
Either no image or an header image of the site, or an image of the home page.
BROWSER
All

7 years 6 months ago
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Hi, Edward.

Thank you for contacting us.
Facebook crawler loads to FB what actually "sees" in og (OpenGraph) tags: snag.gy/xtsEoJ.jpg
So trying to debug:
developers.facebook.com/tools/debug/shar...ourtclubelite.com%2F

All is correct - og tags provide FB post details.
And they are correct as your home page is JomSocial frontpage: snag.gy/UtbmEZ.jpg
Content on that page are loaded in modules, but it doesn't change fact that it's still JS page this og's are from JomSocial.

The way to change is to set different menu item as your frontpage. Then og will removed and crawler will seek for biggest image on that page.


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The following user(s) said Thank You: Edward
7 years 6 months ago
  • Edward's Avatar
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  • Edward
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Hi Michal,

Thank you for your detailed reply!
Two followup questions:
1) Even if we are using the JomSocial front page as the site front page, how can we get rid of that image? It does not represent our members.
2) Again, even though we are using the JomSocial front page, if you are NOT logged in, you get a very different home page, why isn't that displayed?

Regards,
Dom

7 years 6 months ago
Licenses:

Hi, Edward.

1. You hold JomSocial PRO so you can use it benefits :) a theme designer.
Browse to Backend -> Components -> JomSocial -> Theme designer -> General
And there you'll be able to change frontpage image.

2. Someone already disabled frontpage image and login screen on your frontpage: snag.gy/4Tcfty.jpg
Also activity stream is set to members only.... so JomSocial frontpage displays... nothing. Only modules that are assigned to it menu item ID. You may enable elements back and they will appear in main content.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 6 months ago
  • Edward's Avatar
    Topic Author
  • Edward
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  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:
JomSocial Active

Thank you Michal!

I changed the image and enabled the frontpage image but Facebook still shows the wrong image...what am I missing

We have our login in working the way we want it to using the Joomla login module.

Thanks,
Dom

7 years 6 months ago
Licenses:

Hi, Edward.

Faceboook is caching information about your site. You need to scrap those informations.
Browse here: developers.facebook.com/tools/debug/
Paste your site URL and click DEBUG - see what was cached, then click "Scrape again" as this info is from 8.10.2016.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Edward
Moderators: Piotr Garasiński
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