ISSUE SUMMARY:

when you go to select the default view of the stream (from the cog icon) nothing happens. No js error...

STEPS TO REPLICATE:
1
Go to shippin.com login with username: This email address is being protected from spambots. You need JavaScript enabled to view it. and password: 12345
2
Go to top of stream and where u set the default view ( little cog)
click it and selecting any option nothin happens

RESULT

Nothing happens for any option.

EXPECTED RESULT

Update the stream default view with the desired option and show the popup message confirmation. Keep that setting for the user logged.

BROWSER

Any

HI, John.

Thank you for contacting us.
The purpose of this option is to SET default filter for stream activities by certain user.
It won't reload stream and filter out activities.
It just set filter as default so it will be available after page is reloaded.
In order to filter out activities right away, please, use filter option BELOW post box: snag.gy/w5K1jA.jpg

Hello, thanks for explaining the issue is that when i click any option nothing happens and the desired option is not saved for the certain user ...

for example is ur community page

www.jomsocial.com/community?filter=apps&value=video

after u select one option is show popup message and stores the user's option... i didn't meant that should do some refresh on stream..

thanks

Hi, John.

I just realized that you report that issue on different domain than your supported.
Currently you hold JomSocial PRO license what means that we could support only ONE your domain/site.
Presently your supported domain/site is: shippingunited.com/
And you request support for: shippin.com. I'm sorry but as it is different domain/site, so we can't support it at the moment.
But don't worry, you may change your supported domain/site (still you'll need to have valid reason for change).
Please post a domain change request here: www.jomsocial.com/forum/billing-issues

hello i have changed my credentials through billing... thanks

HI, John.

That's done, now please, edit your first post here and provide correct site backend credentials :)

done

Hi, John.

Backend URL doesn't seems to be valid - I get redirected to frontend.
But to test - please, switch your current template with Joomla! default template Protostar and check if issue persist with that template also.

Oh sorry my mistake please use

www.shippin.com/administrator?kanship
In order to access backend

Hi, John.

I confirm my previous guess.
Issue is caused by your current template.
I switched to default Joomla! template Protostar and modal window was displayed upon setting default stream filter.
snag.gy/hF8Ms2.jpg

Please, contact with template developer and ask for assistance as issue is not within JomSocial.

Ok I understand that but I have no clue to search no js error no Ajax calls nothing any clues what is causing this ???

Hi, John.

In my opinion you don't have to bother looking for the fault.
Report this issue to template developers - they should find and fix it for you ;)

You were absoluteley right.

I update some classes from the very last version of jomsocial to my template override files and worked :)

thanks!