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"Undefined error" message

7 years 8 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
A message "Undefined error" is showing under email registration at registration form ; and after a click at the "Next" button, there's nothing, and it rests at the same page ; no registration done.
Can you help me please to resolve this problem ?
Thank you


STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

7 years 8 months ago
Licenses:

Hi,

I need your FTP access for debugging purpose. please edit your first post at this topic. put it at site info form.

Regards

7 years 8 months ago
Licenses:
JomSocial Active

It's OK.
Thank you.

7 years 8 months ago
Licenses:

Hi,

sorry that FTP not pointing to your site location. I got empty location.
please re-check it again.

Regards

7 years 8 months ago
Licenses:
JomSocial Active

Hi,
Excuse me, it's just done.
Thank you

7 years 8 months ago
Licenses:

Hi,

seem there is redirect setting at your hosting setup. please turn it off if any.
I found some ajax request redirected to site homepage.

I cant re-install your jomsocial from ijoomla installer, got redirect to frontpage.

Regards

7 years 8 months ago
Licenses:
JomSocial Active

Hi,
I don't understand what I can do to resolve it.
If you have access in cpanel, can you do something for it ?
I don't know what I must to do, can you help me please ?
Thank you,
Regards

7 years 8 months ago
Licenses:

Hi,

please provide me cpanel access detail. you can send it to my email This email address is being protected from spambots. You need JavaScript enabled to view it.
not sure why your site containing "mysterious redirect". I need find it for you.
please give me time.

Regards

7 years 8 months ago
Licenses:
JomSocial Active

Hi,
A message is just sent in your income box of your email adresse.
Regards,

7 years 8 months ago
Licenses:

Hi,

please check it. I found the issue because Language Code plugin was enabled.
your site not having language switcher, so that plugin in should not active.

Regards

7 years 7 months ago
Licenses:
JomSocial Active

Hi,
I see there's no change, the same problem is always there.
You can check the frontend site at www.kianjabe.com to see it ; please try to create a new account and you'll see the "Undefined error" message.
Regards,

7 years 7 months ago
Licenses:

Hi,

please check it. I disabling Mod Security from your hosting cpanel
that security module not suiteable for joomla.







Regards

Attachments:
The following user(s) said Thank You: Rabenasolo
7 years 7 months ago
Licenses:
JomSocial Active

Hi,
I see it's OK.
Thank you.
Regards

Moderators: Piotr Garasiński
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