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Mail Queue Execute Cron button doesn't Work

8 years 8 months ago
  • Gaurav's Avatar
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  • Gaurav
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JomSocial Active iSEO Expired Socialize Expired

ISSUE SUMMARY:
The Execute Cron button in the Mail Queue takes the admin to an error page as seen in the image. The same thing happens when the "Next Page" button is pressed in the Mail Queue page.

Please help!

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8 years 8 months ago
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Hi, Gaurav.

Thank you for contacting us.
Presented printscreen doesn't show error page ^^.
This is XML page a result (report) of executing cron. This is expected after cron is executed manually. This page displays summary of cron execution. So there is nothing to worry about ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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The following user(s) said Thank You: Gaurav
8 years 8 months ago
  • Gaurav's Avatar
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  • Gaurav
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  • Posts: 12
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hello,

As seen in the image, whenever there is a notification email produced by jomsocial, the email is not sent automatically. I need a function so that I don't have to execute cron everytime. Can you please help?

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8 years 8 months ago
Licenses:

Hi, Gaurav.

Yes, emails are not sent automatically as you need to set a cron job on your server to fire cron from time to time and do the job.
Please, read this tutorial how to set up a cron job: bit.ly/10OzfPN

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Gaurav
8 years 8 months ago
  • Gaurav's Avatar
    Topic Author
  • Gaurav
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Thank you so much for the solution.

Moderators: Piotr Garasiński
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