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Remember Me feature is not working on our installation

8 years 9 months ago
Licenses:
JomSocial Active AdAgency Expired iSEO Expired Socialize Expired

ISSUE SUMMARY:
on login (so far checked mobile browser) when tick the Remember Me it doesn't remember the user

STEPS TO REPLICATE:
1 on login tick the Remember Me then login
2 close browser
3 try to click a link that takes you to any content on the website like this one www.libertyclicks.com/index.php?option=c...&actid=49&Itemid=105
4
5
RESULT
login required, and then it redirects to frontpage (as that is what is set on successful login)
EXPECTED RESULT
remember the user and direct him to the content specified in link provided in email
BROWSER
safari but check other as well, even desktop

8 years 9 months ago
Licenses:

Hi, Morris.

Thank you for contacting us.
I'm sorry to hear you have issue with our product.
I assign developer for further investigation.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 9 months ago
Licenses:

Hi,

please check it. I changed the cookie lenght at the cookie plugin to 64.
mostly this issue related with browser ti self. because remember me will be stored the session cookies in your browser.

Regards

Moderators: Piotr Garasiński
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