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Up until now community members were able to comment stream messages without problems. However, now a few of them reported the following issue.
- they can insert the comment text
- but, when pressing the enter key, the comment is not added
- the comment field is set back to its initial state (blank field), and the comment text is gone.
Is it possible that something on the users' site (firewall, software etc.) causes the comment function to fail?
Regards
Randolph
STEPS TO REPLICATE:
1 insert comment text
2 press enter key
3
4
5
RESULT
(for some users)
comment is not added
comment field is set back to intitial state
comment text is gone
EXPECTED RESULT
comment feature works for all users
BROWSER
The users reported Firefox as standard browser
I made a test. but I cant reproduce the issue. could you please elaborate more which item of activity stream that user cant comment it?
and what username that having that issue?