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Change of supported domain

8 years 10 months ago
  • Larry's Avatar
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  • Larry
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ISSUE SUMMARY: Having transitioned from initial development to official launch, I have changed the domain of my community from 1440enterprises.com to genxsocial and am requested that this change be made to my JomSocial account as well.


STEPS TO REPLICATE:
1 Change of domain request from 1440enterprises.com to genxsocial.com
2
3
4
5
RESULT Change of domain request from 1440enterprises.com to genxsocial.com
EXPECTED RESULT Change of domain request from 1440enterprises.com to genxsocial.com
BROWSER All

8 years 10 months ago
Licenses:

Hi, Larry.

Thank you for contacting us.
Your request is accepted, now your supported domain is: genxsocial.com
Have fun ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 10 months ago
Licenses:

Hi, Larry.

Thank you for contacting us.
Your request is accepted, now your supported domain is: genxsocial.com
Have fun ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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