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Stuck on this registration/ create account page..blank screen on submit.

8 years 10 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi support,

Thanks for responding.
My domain address: clcorhmiami.org
I don't see a purchase number. However I do have Transaction details: 20017898342
I also have an order number: Order #24794

Regarding the cronJob.
I managed to figure it out. Thanks.

I have an even more vexing problem though.
I have googled until my brain froze. I am in need of help.

I start registering on the front end of the site as a client would at www.clcorhmiami.org/2016/index.php/inter...ocial-media/register
I keep getting stuck on this page:
www.clcorhmiami.org/2016/index.php/inter...ocial-media/register
with nothing showing... just a blank white screen

I would then reload the page only to start over the account creation process .
So I basically cant register an account or create a user from the frontend.

I then logged into Control Panel as a Super User.
I created a user and added him to the Registered group.
Checked to make sure the was active and enabled.
I then tried to login front the frontend with this user's credentials and
was sent to www.clcorhmiami.org/2016/index.php/inter...social-media/profile
where I noted the following error massage at the top of the page
Notice
Login failed
You do not have permission to view this resource. Please contact the Site Administrator.

I am out of things to try.
Any guidance from you would be a joyful moment for me right now.
Please advise.

8 years 10 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Please keep my data private.
Thanks

8 years 10 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi support,

I edited my php.ini to show the details of the error on the page mentioned in my previous posts.
Please see info below:

Parse error: syntax error, unexpected '->' (T_OBJECT_OPERATOR), expecting ',' or ';' in /home3/clcorhmi/public_html/2016/libraries/vendor/phpmailer/phpmailer/class.phpmailer.php on line 344

The code on lines 343 and 344 of installed_application/libraries/vendor/phpmailer/phpmailer/class.phpmailer.php are as follows:
Line 343: public $Debugoutput = 'echo';
Line 344: public $mail->SMTPDebug = show client -> server and server -> client messages;

Any guidance available?

Thanks again.

8 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Barret,

Thank you for the info, actaully you detected as our valid customer, for next time please you post the technical issue on Techical Support Forum category

Regarding your issue seems your joomla installation already broken, you need to re-install it.. would you mind provide me backend and FTP access? I will check this, please edit the firs post and provide the private info there



thank you!

8 years 10 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi Admin,

I am not sure if yo got my responses as I don't see any updates to my posts.
Should I re-post?
Please advise.
Thanks again

8 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Barret,

Please check again it should find now, I commented this block code :

$mail->SMTPDebug = show client -> server and server -> client messages;

I am not sure who added that code, since that is not correct code..if you curious with this issue you can post to joomla forum.

PS : if you updated the private info in the future please you give us the news by adding new reply on the topic

thank you!

8 years 10 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi Support,
Thanks for your help.
Once you commented out that line of code I was finally able to register.
I got the notification emails.
I then confirmed and activated my account.
I then tried to log in to the site as that registered user and got the following error message:

Warning
You can't access the private section of this site.
I do see my avatar on the sign in page but I can't get pass sing in.
I get that error message so I don't get redirected to Profile page as expected.

Please see screenshot attached.
The logo image is the avatar I mentioned above.
Please advise.
Thanks again.

Attachments:
8 years 10 months ago
Licenses:

Hi,

cloud you please make sure it again or elaborate more? because I cant reproduce this issue.

Steps:
1. sign up
2. acivate the account by link (sent to email address)
3. activated, and login



Regards

Attachments:
8 years 10 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi Support,
I guess that is fine now.
I am still not getting any joy from the cronJob.
I follwed your video in the documentation page and setup the following command to run for once every 5 minutes of every day:
lynx -source " www.clcorhmiami.org/2016/index.php?optio..._community&task=cron " > /dev/null

But I still end up getting the following notification in my JomSocial Admin panel about unsent mail:
Please see attachment.
Please help me resolve this issue.
Thanks

Mail Queue

JomSocial uses Cron jobs (or scheduled tasks) to send emails. If you are unsure how to set these up, view the documention.
View Documentation

Attachments:
8 years 10 months ago
Licenses:

Hi,

the issue because, as guest user that cronjob blocked by "login protection":
please try access that cronjob URL by using browser


please turn off that proctection page.

FYI:
for any new issue, please open new topic for it. :)

Regards

Attachments:
8 years 10 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Thanks support.
Issue resolved.
I am grateful for your help.

Moderators: Piotr Garasiński
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