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I am having problems with Profile Status & Badges Plugin

7 years 10 months ago
  • Neil's Avatar
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  • Neil
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ISSUE SUMMARY:
Issue #1 - Whenever I enable the badges plugin I get a blank component page?

Issue #2 - Status updates are not posting anywhere (Site or facebook) I have made sure the points is enabled?

STEPS TO REPLICATE:
1 enable badges plugin from backend
2try to post status update anywhere?
3
4
5
RESULT blank page on component when badges enables & no profile updates
EXPECTED RESULT badges to work and status to update to facebook and site
BROWSER chrome

7 years 10 months ago
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why does support take so long here? I have a deadline and a site launch......

Neil
Universe Design

7 years 10 months ago
Licenses:

Hi,

1)
support need time. because we handling many customer support topics.
about My Badges, that plugin not made by jomsocial. see that 3rd party plugin. that plugin author name: Maverick, form corejoomla.com

please asking that plugin provider for more support.

2)
about cant post any status update. that because there is an issue with your Akismet key. for temporary, please turn off the Akismet from jomsocial backend > cofiguration > integration
and try to check your Akismet API key at akismet.com, make sure that key is valid and active.

Regards

The following user(s) said Thank You: Neil
7 years 10 months ago
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disabling the akesmit key for has worked I checked it and the domain is right but for now has solved my problem with status updates so thanks a million - I can, at least, launch now. :)

My badges is still not working properly and when i enabled the plugin the whole component shows blank in the back end. and turned off show badge in the my profile module.

I will watch the forums for more info on this and take it up corejoomla

Cheers
Neil

7 years 9 months ago
Licenses:

Hi,

I will mark this topic as resolved, because My Badges plugin not belongs to jomsocial.

Regards

7 years 8 months ago
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well who do i contact about badges problems? Gheesh

7 years 8 months ago
Licenses:

Hi,

My Badges plugin as 3rd party. jomsocial never made that plugin.
from where you got that plugin??

I cannot login to your site backend anymore, I want to show you the author name for that plugin :)

please goto joomla backend > extensions > manage > manage. and find that My Badges plugin
have a look at Author plugin.

Regards

Moderators: Piotr Garasiński
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