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Community pages not working?

8 years 10 months ago
  • Jon's Avatar
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ISSUE SUMMARY:

PLESE HELP! Site has been meesed up since las\t update?

STEPS TO REPLICATE:
1try to login cant even do that
2do to activity feed
3blank page
4
5
RESULT
EXPECTED RESULT
BROWSER

8 years 10 months ago
  • Dimas's Avatar
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Hi Jon,

I think you get timeout error, but I am not sure, I need to know the error detail, I already tried to set error reporting to maximum but useless.

please ask to your sys-admin guy to check the error detail.. and let me know what do you get.

thank you

8 years 10 months ago
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Page just goes blank? No error messages and even if i type the url you cant access and activity feed page? You can try logging in with these profiles and see what happens...

8 years 10 months ago
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it says this now? And goes blank?

The most recent request was denied because it contained an invalid security token. Please refresh the page and try again.

8 years 10 months ago
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if you go to main jomsocial page does not even let you access that page?

naidw.org/members-lounge/members-lounge

8 years 10 months ago
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can you try to access error.log on your server log? and let me know what do you get, hard to us fix this issue if we dont know the error detail (just blank)

8 years 10 months ago
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I dont know how to do this? we have no webmaster as we are a small nonprofit and the person helping us has passed away. None of the members are familiar with joomla.

Here is the admin if you can access and look

naidw.org/administrator

8 years 10 months ago
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Hi Jon,

I mean you can ask the sys-admin from your hosting provider, do you host your website on siteground right? Please you ask them, to check that blank page, and see the error log.

thank you!

8 years 10 months ago
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i am on the phone with host and they say no fatal errors apearing in the logs.

they are asking if there is there a specific server setting that needs to be change for it to work.

8 years 10 months ago
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Hi Jon,

Ah I found the problem, this issue caused by huge queries on your streams, you was set "Frontpage Activities" to 100, and it made your website broken, I changed to smaller size, and its working now.

cheers! :)

8 years 10 months ago
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OMg thank you soooooooo much!!! It worked for me on safari but on chrome and firefox still giving this error message?

The most recent request was denied because it contained an invalid security token. Please refresh the page and try again.

8 years 10 months ago
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seems that is cache issue, just clear the cache for making it works :)

8 years 10 months ago
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i cleared cache and history on my computer and joola admin. I was able to login on chrome and safari as two different users still having problems with forefox and this admin

8 years 10 months ago
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Ehm, would you mind create new topic, please? we will handle this new issue there, since the main issue on this topic already solved :)

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