ISSUE SUMMARY: The body of the messages in the private messages is not visible.


STEPS TO REPLICATE:
1 User A sends Private message to User B
2
3
4
5
RESULT - The body of the message is not visible
EXPECTED RESULT The body of the message should be visible.
BROWSER - safari

Hi,

Your backend access is not working, please provide me the correct one.. I also need your phpmyadmin access to inspect this issue further.

thank you!

www.siteground.com Is the domain that needs to be used with the cpanel username and password. I am giving cpanel access. I'm relatively new and can't seem to get the ftp to work correctly

What is username / password for login to www.siteground.com ? you can edit the first post and put it inside misc

I put the username and password to site ground in the misc section on the first post.

how about the backend access? its still not working

I added the username and password for the administrator account for the website itself. www.mpakter.com/administrator . Is that what you needed?

Sorry for the confusion on my end.

Hi,

This issue caused by json_encode on your server is not working properly. So the solution i changed the json encode manually, on this file components/com_community/controllers/inbox.php, here is the code :

$obj->body = '{"content":"'.$obj->body.'"}';//json_encode($body);

Thank you. I will check. It appears that corrected the problem except that the body of the very first message is still not visible when messages are sent between users

Hello. My hosting provider recommended updating my php version which I did to version 7. The issue appears to be resolved. Should the code that was changed be changed back to the original?

Thanks

it will be safe as long you dont re-install the jomsocial

Anyway, if you re install jomsoical please you apply this code on file components/com_community/controllers/inbox.php