ISSUE SUMMARY:
One Member complains she has no more access to here profile. Click on profile picture leads to this error: prntscr.com/b6ftxr

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

Hi Peter,

Your FTP and Plesk account is not working, please provide me the correct one.. I have tried install extplorer on your joomla but it useless.

Actually you can fix this by yourself by applying this patch www.jomsocial.com/forum/groups/33379-lin...iving-error-0#161556

thank you

Hi Dimas,

i have changed FTP Access. You should be able to enter now ftp account.

I have tried to change code in Dreamweaver but it leads my to an syntax error. Perhaps you sent me the fixed file "user.php" or just enter ftp directory. The folder ist httpdocs.
My email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Regards Peter

Hi
i think I finally got it ride - it works. I just could not replace code in the appropriate way.

Tanks Dimas