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Cron Job Error - 0 - S3::deleteObject(): [BucketNotEmpty] The bucket you tr

8 years 11 months ago
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ISSUE SUMMARY: Receiving Error on Cron Job 0 - S3::deleteObject(): [BucketNotEmpty] The bucket you tried to delete is not empty


STEPS TO REPLICATE:
1 Run Cron Job after switching from local storage of avatars to S3.
2
3
4
5
RESULT 0 - S3::deleteObject(): [BucketNotEmpty] The bucket you tried to delete is not empty
EXPECTED RESULT Should work without error.
BROWSER Chrome

Note: The transfer of video files to Zencoder has begun failing too.

8 years 11 months ago
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Hi, Steven.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 11 months ago
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Hi,

This issue related with S3 config on your own S3, I suggest you contact S3 support to get better answer, there is a clue from here stackoverflow.com/questions/10489720/deleting-empty-s3-bucket

thank you!

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Dimas,

I have some additional information. It appears this issue may be related to something in JomSocial's code, as it only began have this issue after this last update.

I found this article with someone experiencing the same error. Could it be that JomSocial needed to delete a User Avatar at S3, to migrate it back to the Local Server, and due to the following issue could not?

Link - stackoverflow.com/questions/19009725/del...-name-using-rest-api

Please advise.

Blessings,
Steven

8 years 11 months ago
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Hi Steven,

I need your FTP/cPanel and disable the load balanced, so I can debug this issue direcly.

thank you!

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Dimas,

Thank you for your quick reply.

I have included an IP address in the original post that will enable you to bypass CloudFlare and access the system directly. As for FTP, please take note of the port number and the home directory location in the Misc Information section.

I appreciate your continued assistance.

Blessings,
Steven Dunn

8 years 11 months ago
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Hi Steven,

Like you said my modification is not effected at all, since maybe caused by load balance, can you disable it? so I can see my latest code on your site for debugging?

thank you!

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Dimas,

Thank you for the reply.

As to your issue, there is nothing that would prevent your changes from occurring immediately. However, you may have been accessing the site through the domain and not the IP address, thus CloudFlare may have been serving a cached version of the site. I have added a page rule to CloudFlare to by-pass all caching for the time being. Please check again.

I appreciate your assistance.

Blessings,
Steven Dunn

8 years 11 months ago
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Hi Steven,

What is the IP for your domain saviorconnect.com? I can see it on ping, but it will retrive the IP from clouldflare right ?

thank you

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Dimas,

Thank you for the reply.

My apologies. It appears I did not add that information. I have now included the IP in the Misc Information section.

I appreciate your assistance and patience.

Blessings,
Steven

8 years 11 months ago
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Hi Steven,

Seems this is valid bug, I will report this.

thank you!

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Dimas,

Thank you for the update and I will look forward to a solution to this site breaking bug.

Blessings,
Steven Dunn

8 years 11 months ago
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hi Steven,

Sure, I will let you know once the bug already fixed.

thank you!

8 years 11 months ago
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Dimas,

I appreciate the reply.

Is there an update on the status of this bug fix, as currently it is site breaking?

Blessings,
Steven Dunn

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