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Deleting Profile failure

10 years 5 months ago
  • Peter's Avatar
    Topic Author
  • Peter
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  • Posts: 41
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ISSUE SUMMARY:
Hi I have tried to delete my own profile for testing issues. I have set my profile first in joomla backend to "registered". After hitting the submit button I received an error:

STEPS TO REPLICATE:
1http://prntscr.com/b5h49g
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RESULT
EXPECTED RESULT
Deleting profiles with all comments, photos, videos.
BROWSER

10 years 5 months ago
Licenses:

Hi, Peter.

This issue is not directly related with JomSocial but rather with Joomla! as al email sending is handled by it.
Check if email is correct. Then check Joomla! email configuration in Backend -> System -> Global configuration -> Server -> Email configuration.

If you have currently set to SMTP then check your email server restrictions toward email sending.
Error message also indicates issues with some DNS records.
Please, contact with your hosting provider and ask them to check it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Peter
Moderators: Piotr Garasiński
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