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registration email

8 years 11 months ago
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ISSUE SUMMARY:


STEPS TO REPLICATE:
1 when a user registers on the site. The admins get an email they have registered but the user who registers does not. Any ideas?
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

The following user(s) said Thank You: Xristoph Conrad
8 years 11 months ago
Licenses:

Hi, John.

You hold a JomSocial PRO license so only ONE domain is supported.
Your supported domain is: is6.co.uk
And you request support for: crowd-velocity.co.uk. I'm sorry but as it is different domain, support will be not provided for it at the moment.
Unless you change supported domain (need to have valid reason e.g domain name typo)
Please post a domain change request here: www.jomsocial.com/forum/billing-issues

After your request is accepted, please, update this thread and make sure it has "Pending Support" status.


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8 years 11 months ago
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domain now updated. Can you help please

8 years 11 months ago
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Hi, John.

I've set Joomla! to send user password.
Now I received welcome email: i.imgur.com/15vr6YO.png


- Instead of saying: 'it's not working', explain the problem in detail.
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8 years 11 months ago
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thanks

can you tell me whay it says this in the email?

Once you have completed the rest of registration process, you will receive another confirmation email.

I dont think there is another part of the process

The following user(s) said Thank You: Xristoph Conrad
8 years 11 months ago
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Hi, John.

Usually it has another part :)
You may change this by creating language override.
Please, read this documentation:
documentation.jomsocial.com/wiki/Changin...gle_Sentence_or_Word


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 11 months ago
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Hi
I have amdea complete mess of the file
en-GB.com_community.ini
Do you have another I could use for version 4.2 please
John

8 years 11 months ago
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Hi

Sending the user there email in plain text is a security problem. Can we resolve this without sending the password in plain text?
Thanks
John

8 years 11 months ago
Licenses:

Hi, John.

You may download full package from here: www.jomsocial.com/component/digistore/licenses
Then just extract files and there you'll find original language ini file.
I suggest to not edit that file - use language override instead.

Emails may be sent as text or html. You can't encrypt them.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 11 months ago
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Ok I understand can we not send the password in the email? and still get the email to send? please see previous problems in this post
John

8 years 11 months ago
Licenses:

Hi, John.

Yes, you may create override for that language constant and remove password placeholder in it.
Just use Joomla! language override feature: documentation.jomsocial.com/wiki/Changin...gle_Sentence_or_Word
COM_COMMUNITY_EMAIL_REGISTRATION = Hello %s,\n\nThank you for registering at %s. Your account details are as follows:\n\nUsername: %s\nPassword: %s

Remove "\nPassword: %s" from text above.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 11 months ago
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Hi
I have done as you suggested but the password is still being sent in the email. File is attached can you help please
John

8 years 11 months ago
Licenses:

Hi, John.

I can't see changes you've made:
i.prntscr.com/73954fd316084ac3bb8809e4d3ba6991.png


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 11 months ago
  • John's Avatar
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  • John
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  • Thank you received: 2
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hi

Line 1788

John

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