ISSUE SUMMARY:

i don't know why the index is asking me all the time to log in

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

Hi, Jonathan.

I assign developer to that thread.

Hi Jonathan,

I cant access your backend account, seems the username is wrong.. Can you provide me the correct one, please?

thank you!

Oh sorry now is working please see the new mandatory information.

Hi Jonathan,

Seems this is caused by cache issue, I already disable the Joomla cache and the popup is not showing now..

Anyway, I suggest you install 3rd party cache like JotCache, so you can control the cache very well with it.

thank you!

I still have this problem. When i try to open a photo of the acovity stream. The only way to fix it is pressing the button in jomsocial privay. To reset the privacy of the users.

Then i can see the photos without log in.

Hi Jonathan,

Please you try disable "Zend OPcache" on your server configuration, seems this issue caused by it.

thank you

I talked with the people of the server and they told me that i will have problems with the server if i disable the cache of the php. I have jotcache installed also.

And now sometimes says Undefined error when i open the photo as guess

That is different issue, this issue caused by non-www problem, to fix it you need redirect all non-www access to www

check this for the solution stackoverflow.com/questions/12050590/red...w-to-www-in-htaccess

Hi Dimas the non-www problem is fixed but im still have the problem trying to open the images. i have the login windows amost always.

Hi,

I cant access your site, can you check again please? I get issue like this "This site can’t be reached"

also I really curious, did you already disable "Zend OPcache"?

thank you

I added web access to the info again. No i dont have access to the whm. Only to cpanel. The people of the server said to my that is not recommended to disable this server cache. Please try to check the site.

I dont know if is a cache issue the last week i had problem with new members that said they have the avatar of another member.

Hi Jonathan,

Some of our clients also have same experianced with you, and only can be solved by disabled Zend OPcache, seems that cache library is not working properly with Joomla code :(

I still can't access your site..

i talked to the guys of the server but i don't have access to Zend OPcache. I have the jotcache plugin and the cache of joomla is off.

Can you acccess again to the website? is working fine...