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Profile failed after modification

8 years 1 month ago
  • Derek's Avatar
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  • Derek
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ISSUE SUMMARY:


STEPS TO REPLICATE:
1. login (my site is www.shibe.io/ )
2. Modified my profile URL here: www.shibe.io/profile/preferences.html . My original one is www.shibe.io/616-/profile.html , I changed 616- to 616, then failed to visit my profile. After then, I could visit my profile whatever I changed to be.
3. Then error is always:
0 - SQL=
You do not have permission to view this resource. Please contact the Site Administrator.
.....
Home
.....
(translated from Chinese)

Now the URL of my profile is: www.shibe.io/616-/profile.html
Or you can click on my name 周朝晖 to have a test.

Thanks!

8 years 1 month ago
Licenses:

Hi, Derek.

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

Also, where I can login on your site?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 1 month ago
  • Derek's Avatar
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  • Derek
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Licenses:
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I submitted the account (super) on Private Site information. You don't have permission to view that?

OK, I think I've got it ready for you. Please check Site Information or Test/Development Site Information.

PS, by far, this problem only happened on me and my partner.

Thanks!

8 years 1 month ago
Licenses:

Hi, Derek.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Derek
8 years 1 month ago
Licenses:

Hi,

the issue with My Tips plugin. that plugin not from jomsocial.
for temporary please turn off that plugin from joomla plugins manager and please contact that plugin provider for more support.

Regards

8 years 1 month ago
  • Derek's Avatar
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  • Derek
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Hi Michal and Albertus,

Thank you very much for your help! That's a big help!

Derek

7 years 10 months ago
  • Derek's Avatar
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  • Derek
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Hi Albertus,

I'm sorry but this issue happens again. My Tips plugin is closed and we have no new extensions installed.
The error is
CURL error : 7 Failed to connect to 2404:6800:4005:804::200e: Network is unreachable

Could you please give me a hand to have a check?

Thanks a lot!

7 years 10 months ago
Licenses:

Hi,

please give me login detail. I cant login to your site.
invalid username/password

Regards

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