Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Account register failure/Session expired in register
When a new user tries to register in our webpage on the home page via the sign up button located at the top right(the red sign up button) it takes the user to the register "form/page" where the user fill in his/her details, but after clicking next nothing happens. The next button show it is loading, coming back after 10min it is still loading or the user gets a "Session expired. Please try again later."
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
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- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
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