ISSUE SUMMARY: Videos are not playing when selected on my jomsocial frontpage.

Videos are not playing when selected on my jomsocial frontpage.
I select Video and immediatly taken to a login screen. This is not a valid action, as video is public and show stream.
If I log in and select the video, I receive an error message.

"×"
"Error"
"You are not authorised to view this resource."

I have switched between Firefox and Chromebrowsers. Both return the same results.
I have also switch between "mediaelements.js" and "native player". No change in the results

STEPS TO REPLICATE:
1 Go to www.womenaboutbiz.com/social-community
2 Select Any video on right column.
3 Video does not play, and user directed to login
4 even after logging in, NO videos are played
5
RESULT
EXPECTED RESULT: Video plays without issue
BROWSER: Chrome & Firefox

Hi,

that because videos page not view able for that user.
the issue related with joomla menu access level. please check any jomsocial menu item at any menu types.
and make sure the access level same for that user.

if you cant find it. please edit your first post at this topic. and put super user login detail at site info form (private)

Regards

Admin info was included in first post.
Module Permissions are public.

Hi,

not module permission. but menu items access level. you can find it at joomla menus manager.
I got admin user. but the access level as administrator, not super user. I cant access joomla global configuration (need as super user). I need it to let you know which menu item is. I need to turn off joomla SEF.

Regards

Regards

I updated user information to SU.

Also providing screen capture of the jomsocial menu item (videos), set at public.

Hi,

at some pages. joomla will took profile as menu parent.
please goto jomsocial toolbar at menu manager, as you can see there are some menu items that not having access level yet.

please edit each menu items and put public access level on it.

Regards